Terms & Conditions

Last updated: [Insert Date]

Welcome to zaaora.
By accessing or purchasing from our website www.zaaora.in, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • This website is owned and operated by zaaora, based in Varanasi, Uttar Pradesh, India.

  • By using this website, you confirm that you are legally eligible to enter into a binding contract under Indian law.

  • We reserve the right to update or modify these Terms at any time without prior notice.

2. Products

  • All products listed on our website are Artificial Jewellery.

  • We strive to display product images and descriptions as accurately as possible.

  • However, slight differences in color, size, or finish may occur due to lighting, screen resolution, or handmade detailing.

Such minor variations shall not be considered defects.

3. Pricing

  • All prices are listed in Indian Rupees (INR).

  • Prices are inclusive of applicable taxes unless otherwise mentioned.

  • We reserve the right to change product prices without prior notice.

4. Payments

  • Payments are processed securely through authorized third-party payment gateways such as Cashfree and Razorpay.

  • We do not store any sensitive payment information like card details, CVV, UPI PIN, or net banking credentials.

  • In case of payment failure or technical error, the amount will be refunded as per bank/payment gateway timelines.

5. Order Acceptance

  • Orders are confirmed only after successful payment.

  • We reserve the right to cancel any order due to:

    • Stock unavailability

    • Pricing errors

    • Suspicious or fraudulent transactions

    • Technical issues

In such cases, a full refund will be issued.

6. Shipping

  • Orders are processed within 2–4 business days.

  • Delivery timelines may vary depending on the shipping location and courier partner.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

7. Cancellation Policy

  • Orders once placed cannot be cancelled by the customer.

  • Cancellation is only allowed if initiated by zaaora before dispatch.

8. No Return / No Refund Policy

  • All products sold on zaaora are final sale items.

  • Once delivered, products cannot be returned, exchanged, or refunded under any circumstances.

  • Customers are advised to review product details carefully before placing an order.

9. Intellectual Property

All content on this website including logos, images, text, graphics, and product designs are the property of zaaora and may not be copied or used without written permission.

10. Limitation of Liability

zaaora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Business Name: zaaora
Address: Varanasi, Uttar Pradesh, India
Phone: +91 9131200893
Email: zaaora.in@gmail.com
Website: www.zaaora.in